The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.
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Telephone and Helpdesk Skills, A Guide to Professional English, Wallwork A., 2014
Telephone and Helpdesk Skills, A Guide to Professional English, Wallwork A., 2014.
The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.
Скачать и читать Telephone and Helpdesk Skills, A Guide to Professional English, Wallwork A., 2014The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.