Фрагмент из книги.
Sumiko Akimoto, our Head of Customer Services, describes a typical day at work. “Every morning, even in the winter, I ride my bicycle to work. I arrive at work early and then walk through the departments to talk to the staff. It is important for me to know what is happening in the company so that I can share any useful information with clients. Next, I read my emails and use them to help me write a list of things to do during the day. I rarely do everything on the list, but it s useful to help me plan my day.








